We are proud to serve Amazon and stive to meet and exceed all your catering needs. Our team is passionate about food, and we believe that food is an integral part of an event. We are dedicated to helping bring your event ideas and goals to life! Please use this information to understand processes, procedures and expectations as we work together to achieve a smoothly executed and memorable catered event. Our experienced catering specialists are happy to answer all your questions and assist in planning every detail. Contact us at wascatering@amazon.com or via 703-855-4073
We look forward to serving you!
SERVICES
We can assist with all your catering needs – from drop off boxed lunches to buffet stations, custom menus to happy hour events. We are a full-service catering company that can service all food and beverage needs for your meetings and events.
To book spaces and/or tables/equipment for your event, GREF Meetings & Events can assist. Please complete this form to begin that process:Meeting and Event Request Form.
ORDERING DETAILS
Order Placement: To ensure the best quality and service, please place your orders at least 3 business days in advance. While we will always try to accommodate late orders and revisions, not all requests may be possible.
Cancellations: Cancellations must be made at least 24 hours in advance. Cancellation of events with 100+ guests must be made 48 hours in advance. Cancellations made outside the cancellation windows will require the invoice to be paid in full. Please email wascatering@amazon.com to cancel your event/order.
Inclement Weather: In the case of inclement weather (resulting in school closures & special bus routes), we require a minimum of 12 hours notice for cancellations to avoid charges. To cancel, please contact us at wascatering@amazon.com or call 703-855-4073.
Catering Minimum: Our minimum catering order is $75.00
Sales Tax: All invoices reflect applicable city tax.
Inclusions: Delivery and pick up are included in our pricing. All necessary serving utensils, buffet signage, buffet equipment, compostable cutlery, plates, napkins, and standard table linens are included.
Catering Equipment: Unreturned/damaged catering equipment will incur a charge equal to the cost of replacement.
Confirmation of Order: After we have finalized all the details of your event, you will receive a catering BEO (banquet event order) for your review and confirmation. Please carefully review all information on this event order form for accuracy and completeness before confirming. Make any necessary changes and return within 5 business days in advance of the event.
Guaranteed Attendance: To best serve you, the guaranteed number of guests is required for all functions no later than 5 business days prior to the event, subject only to increase and charged accordingly.
MENU SELECTIONS
Custom Menus: Don’t see something that aligns with your preferences, event theme, etc. Reach out! We are happy to custom tailor a menu to your style, goals, etc.
Substitutions: We reserve the right to make last minute substitutions for food items that are not available due to season, product inferiority or supplier outages. We will notify you of any substitutions as soon as possible.
Vegan & Vegetarian Offerings: Our menus include a variety of vegan and vegetarian selections. Please inquire with our Catering Manager if you have any additional questions.
Ready to Go: Boxed and/or bagged meals are available.
Allergen Preferences: Contact us at wascatering@amazon.com or via 703-855-4073 with any concerns or questions.
SERVICE TYPES
COMING SOON! Drop Off Only/Express Menu: Drop off orders provide you convenience for simple orders that do not require set up and pick up. Drop-off orders are delivered within the window of the event set up time and start time of the event. Drop-off order menu items are delivered on disposable service ware; the customer is responsible for storage during the event and disposal, removal and cleaning of the event space after.
Staffed Events: All staffed events will include a $40.00 per hour/per staff fee with a 4 hour minimum. Plated meals and events with china service may incur additional setup and breakdown times. A 20% service charge will be applied for all events.
PAYMENT POLICY
Approved payment methods are a company issued p-card or an internal PO (fully funded).Inside Amazon-Guidelines
A credit card must be provided at time of booking and the full payment will be processed within 24 hours after the event.
If paying with a PO, Compass One must receive the approved purchase order at least 48 hours in advance.
BAR SERVICE
WAS Catering is proud to provide full-service, licensed bar programs at Amazon HQ2. Our program operates under Virginia ABC License #013677101.
BAR PACKAGES
Beer & Wine Package Domestic and imported beers, curated wines, garnishes, and non-alcoholic beverages.
House Bar Package House spirits, wine, craft beer, one signature cocktail, one signature mocktail, garnishes, and mixers.
Premium Bar Package Premium spirits, premium wines, craft beer, two signature cocktails, two signature mocktails, garnishes, and mixers.
Bartenders are provided at a ratio of 1 per 50 guests, with adjustments based on bar package, event size, menu complexity, and service style (e.g., specialty cocktails, tray-passed beverages, or VIP service).
Bartender labor is billed at $45/hour with a three-hour minimum (includes setup and breakdown).
All packages include compostable serviceware. Glassware upgrades are available for $2.50 per guest.
HOURS OF OPERATION
Alcohol service is available Monday–Friday, 4:00 PM to 10:00 PM at Amazon HQ2 locations (WAS14, WAS16, WAS17, WAS19, WAS32).
Last call will be made 30 minutes before the scheduled event end time.
RESPONSIBLE SERVICE COMMITMENT
WAS Catering operating in full compliance with Virginia ABC regulations and Compass Group’s Responsible Beverage Service policies:
Alcohol service is available only to guests 21+ with valid, government-issued photo ID.
Guests appearing under 40 will be asked to present ID. Digital IDs are not accepted.
Alcohol may not be removed from the designated event space.
Service will be refused to intoxicated guests or anyone attempting to purchase for a minor.
Trained bartenders and compliance managers monitor consumption throughout every event.
CLIENT ALCOHOL REQUEST
When WAS Catering provides bar service, all alcohol must be sourced and served exclusively by Compass Group through approved vendors. Clients may not bring their own alcohol.
When Compass provides food service only (no bar service):
Clients may supply their own alcohol.
Compass staff may not touch, pour, store, or assist with alcohol service.
Compass glassware, serviceware, or bar equipment may not be used for client-provided alcohol.
FOOD SERVICE REQUIREMENT
Per Virginia ABC regulations, alcohol service must always be paired with food service (even light menus such as hors d’oeuvres or snacks).
WAS Catering cannot provide alcohol-only events.
TRAINING & COMPLIANCE
All bartenders are certified in Virginia ABC-approved Responsible Beverage Service training (TIPS/ServSafe Alcohol).
Incident logs and compliance monitoring are maintained for every event.
BOOKING & LEAD TIMES
Standard bar service requires at least one week’s notice.
Customized cocktails, mocktails, or specialty bars require 10 days’ notice.
Seasonal menus and specialty enhancements are available upon request.
If you have any additional questions, please contact us at wascatering@amazon.com or via 703-855-4073
ADDITIONAL SERVICES + OFFERINGS
Linens: As a standard, we provide house linen for all food and beverage tables for full-service events. House Linens for guest tables can be provided at an additional charge. The same applies to registration tables, nametags, head tables and any additional tables that will not be directly used for food and beverage set up. Specialty linen can be acquired upon requests. Linen service only is an additional $10.00 per standard linen. Additional charges will apply for specialty linen.
Additional Décor and Rental Needs: In addition to our food and beverage service, we can assist with providing you quotes for all your event rental needs – from specialty linens, to décor to floral and beyond. Please allow for 5 business days advance notice.
Space/Table Needs: Amazonians are responsible for reserving space and/or ordering their own tables prior to any catering delivery. Please fill out a Meeting and Event Request Form for these services. Meeting and Event Request Form
WEEKEND & OFF-CAMPUS REQUESTS
Weekend Minimum: The minimum food and beverage catering order on weekends is $2,000.00.
Weekend Staffing: The weekend service staff rate is $40.00 per hour/per staff member.
POST EVENT
Survey: We value your feedback. Please complete this quickSurvey after your event!
Your complete satisfaction is our goal. If an event outcome does not meet our standards, please email wascatering@amazon.com and our manager will contact you to discuss.
The content of this website may not be copied in part or full without express written permission from CaterTrax Inc. All violations will be prosecuted to the fullest extent of the law.
